What We Collect and Why We Collect It
We collect information you provide when you create your account — name, contact details, date of birth and payment method details such as your bKash or Nagad registered number, or your Rocket wallet identifier. We also collect technical data: device type, IP address, browser session and
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login timestamps. This helps us verify your identity, process withdrawals and flag unusual account activity. When you make a deposit, the payment reference returned by bKash, Nagad or Rocket is stored against your account to resolve disputes and confirm cleared funds. We do not store your
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mobile wallet PIN or full bank credentials. Cookies and session tokens are used to keep you logged in and to remember your preferences across visits. You can clear cookies through your mobile browser settings, though this may log you out of your active session. We keep
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your data only as long as your account is active or as required by applicable rules in eligible regions. If you close your account, we retain certain records for the period required under applicable law. Availability of this service depends on your local law and the
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eligible regions we support.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.